Order Tracking Help

Once your order ships, we’ll email you a shipping confirmation with the tracking number and carrier information when available.

How to track your package

Open the shipping confirmation email sent for your order.
Select the tracking link in the email, or copy the tracking number.
Use the carrier shown in the email to view the latest delivery updates.

Please allow some time after shipment for the carrier’s tracking system to display the first update.

Tracking has not updated

Carrier scans can occasionally be delayed. If your package appears significantly delayed, please contact us and we will help review the shipment information.

Need help?

Email support@theneedohtoy.com with your order number. For your security, do not send payment-card details or passwords.